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See a Doctor anytime
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MyTelemedicine Healthcare Benefits
You and your family receive unlimited access to U.S. board-certified doctors who will diagnose your healthcare issue, prescribe a treatment plan and send a prescription if appropriate.
SAFETY
Consult with a physician from the comfort of your own home.
CONVENIENCE
Speak with a physician in minutes anytime day or night.
SAVINGS
No consultation fees, copays or deductibles to cover.
QUALITY
All doctors are U.S.‑based, board certified and licensed in your state.
COUNSELING
Speak with a licensed therapist anytime from anywhere.
Speak with a Doctor safely
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Convenient to useConsult with a doctor anytime day or night through
our convenient mobile app, online or by phone. With
an average wait of less than 20 minutes to speak
with a licensed doctor, it can take less time to have
a telemedicine consultation and get a medical
diagnosis than to travel to the closest Emergency
Room or walk-in clinic.
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Huge SavingsDoctor consultations are free, and because this is not insurance, there
are no co-pays or deductibles to cover. Compared to costly primary care doctor visits averaging $100,
urgent care centers at $155, and emergency rooms in excess of $1,300, MyTelemedicine is an amazing value
for you and your family.
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Quality healthcare you can trustMyTelemedicine is revolutionizing healthcare with
24/7 remote access to U.S. board-certified doctors.
Our friendly doctors are licensed in all 50 states and
Puerto Rico, with an average of 15 years' experience.
All of our physicians are professionally trained to
use virtual technology to safely treat most nonemergency conditions.
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Covering most non‑emergency illnesses
Over 50 routine medical conditions treated,
including these common illnesses:
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How MyTelemedicine Works
1
Schedule
BY APP
Download the app Access a Doctor to schedule a consultation with a physician.
BY PHONE
Call 1.800.611.5601 to speak with a friendly care coordinator and schedule a consultation.
ONLINE
Go to MyTelemedicine.com, log into your account, and click "Schedule a consultation now". Select "Diagnostic
consultation by video" to set a consult time.
2
Intake
Care Coordination
BY APP
Member logs in, and follows the simple steps to update their Electronic Health Record (EHR) along with all
symptoms.
BY PHONE
Member speaks to a Care Coordinator who will triage and update the patient's Electronic Health Record (EHR)
along with all symptoms.
ONLINE
Member will be asked to update their Electronic Health Record (EHR) and answer questions about all symptoms.
Care Coordination
3
Appointment
Physician Consultation
BY APP
Member consults with Physician who recommends a treatment plan and sends a prescription to a local pharmacy if
appropriate.
BY PHONE
Member consults with Physician who recommends a treatment plan and sends a prescription to a local pharmacy if
appropriate.
ONLINE
Member consults with Physician who recommends a treatment plan and sends a prescription to a local pharmacy if
appropriate.
Physician Consultation
4
Care continuity
Doctor updates the member's EHR immediately after the consultation. Every call or video consultation is recorded
and stored within.
Virtual Counseling, for the support you need,
when you need it.
When dealing with life's struggles, it helps to have someone to talk to from the comfort and privacy of your own
home or office. Whether it's stress, anxiety, depression or sudden loss, our counselors can help. Speak with a
licensed therapist anytime from anywhere. Telephonic counseling provides confidential consultations, counseling
and referral services for members including:
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• 24/7 availability to Master's Level Counselors • No consult fee or co-pay to the member • Immediate crisis support • Behavioral education |
• Comprehensive problem assessment and resolution • Supportive counseling and subsequent sessions • 100 percent follow up with original counselor • Custom referral to behavioral resources if needed |
| • | 24/7 availability to Master's Level Counselors |
| • | No consult fee or co-pay to the member |
| • | Immediate crisis support |
| • | Behavioral education |
| • | Comprehensive problem assessment and resolution |
| • | Supportive counseling and subsequent sessions |
| • | 100 percent follow up with original counselor |
| • | Custom referral to behavioral resources if needed |
Benefits of Online Therapy
01
CONVENIENT
No more scrambling to get to a therapist's office. Our counselors offer appointments during the evenings and
weekends, and most of our clients have an appointment within four days of requesting one.
02
EFFECTIVE
MyTelemedicine helps connect you with a master level therapist, which means you're more likely to stick
with your treatment. Three major studies have also found that online counseling is just as effective as
in-person counseling.
03
CHOICES
You're no longer limited to using local therapists, so you won't run into anyone while you are in the waiting
room. With MyTelemedicine you gain access to our entire community of screened therapists.
04
NO COST
Telephonic counseling programs provide cost-effective solutions to individuals with limited access
to medical benefits or financial resources, because there are no out-of-pocket expenses to speak with a
counselor.
Speak with one of our licensed therapists who can provide care for many of the most common mental health concerns:
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Your free 
App
from MyTelemedicine Features
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Access A Doctor
When you NEED it most24/7/365. Provider Search
Doctors, Counselors & morenear you. My Providers
List all of your current MyTelemedicineproviders for quick access. |
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Benefits Hub
Connect with MyTelemedicine medical health physicians and virtual counselors.
RX Saver
Find and pick up the lowest cost prescriptions in your area.
Referral Now
For conditions beyond what we can treat, we make local referrals.
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Access A Doctor
When you NEED it most24/7/365. Provider Search
Doctors, Counselors & morenear you. My Providers
List all of your current MyTelemedicineproviders for quick access. Benefits Hub
Connect with MyTelemedicine medical health physicians and virtual counselors.
RX Saver
Find and pick up the lowestcost prescriptions in your area.
Referral Now
For conditions beyond what we can treat, we make local referrals.
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Did you know?
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Hear from a MyTelemedicine Member
Powered by MyTelemedicine
Healthcare Centered Around You.
Powered by MyTelemedicine
Healthcare Centered Around You.
